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About Aflac

Individuals & Families

Learn how Aflac pays cash benefits to help with out-of-pocket expenses that your major medical may not cover.
Business Owners

Aflac lets you provide your employees with outstanding benefits without costing you a penny.
Brokers

Offer your clients better benefit options with Aflac supplemental insurance policies.
Agents

Explore the unlimited potential and flexibility that comes with the opportunity to become an Aflac insurance agent.

Request a Quote

Aflac supports the exchange of real-time based eligibility, claims status transactions and electronic claims transmission under the Affordable Care Act.

For information or support, call Emdeon at 866.742.4355 and select Option 4, or visit Emdeon.com.

Dental Providers

For information about Aflac Dental and how to submit claims for your patients, please visit the dedicated dental providers page.

Go to Dental Providers Page

Provider Direct Deposit and Remittance

Enroll in provider direct deposit.

Go to the Provider Direct Deposit and Remittance Page

Download the Provider Election Agreement

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Individual coverage is underwritten by American Family Life Assurance Company of Columbus. In New York, coverage is underwritten by American Family Life Assurance Company of New York.
Worldwide Headquarters | 1932 Wynnton Road | Columbus, GA 31999

^†One Day Pay^SM is available for certain individual claims submitted online through the Aflac SmartClaim® process. Claims may be eligible for One Day Pay processing if submitted online through Aflac SmartClaim®, including all required documentation, by 3 p.m. ET. Documentation requirements vary by type of claim; please review requirements for your claim(s) carefully. Aflac SmartClaim® is available for claims on most individual Accident, Cancer, Hospital, Specified Health, and Intensive Care policies. Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Individual Company Statistic, 2018.

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Notifications from Aflac

Individuals & Families

Business Owners

Brokers

Agents

Health Care Providers

Aflac supports the exchange of real-time based eligibility, claims status transactions and electronic claims transmission under the Affordable Care Act.

Dental Providers

Provider Direct Deposit and Remittance

Download the Provider Election Agreement