MyAflac is an online customer portal we created just for you. It’s your go-to tool for managing your policy, filing a claim, and everything in between. Let’s get started.
We’re here to make managing your policy easy. Sometimes, it helps to have a little direction before jumping in.
Change a beneficiary
A beneficiary is someone you designate to receive possible payment due to your will, life insurance policy, annuity, trust or other contract. To change a beneficiary, simply:
Log into MyAflac.com.
Click on 'My Policies'
Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
Click on 'Change Beneficiary Online' in the right-hand section under 'Online Policy Changes'.
Add or remove someone from your policy
To add someone:
Log into MyAflac.com.
Click on 'My Policies'
Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
Click on 'Add Person' in the right-hand section under 'Make Policy Changes'.
To remove someone:
Log into MyAflac.com.
Click on 'My Policies'
Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
Click on 'Remove Person Online' in the right-hand section under 'Online Policy Changes'.
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Change your name
Log into MyAflac.com.
Click on 'My Policies'
Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
Click on 'Change Name Online' in the right-hand section under 'Online Policy Changes'.
Order a policy ID card
Log into MyAflac.com.
Click on 'My Policies'
Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
Click on 'Order Policy ID Card' in the right-hand section under 'Make Policy Changes'.
Reinstate a policy
Log into MyAflac.com.
Click on 'My Policies'
Click on 'Policy Summary/Forms/History' for the policy on which you would like to make changes.
Click on 'Reinstate Policy' in the right-hand section under 'Make Policy Changes'.
Signing up for Direct Deposit
Direct Deposit makes life easier, but with Aflac, it’s even better. Direct Deposit is the fastest way to get claims deposited.
Log into MyAflac.com.
Click on 'Direct Deposit' and follow the steps.
Understanding Your Policy
What does that word mean?! Sometimes insurance industry lingo can be hard to understand, but never fear! We’re here to unpack all the terms for you.
Keep your Aflac coverage no matter where life takes you
When you have an Aflac policy, it’s yours. You can protect your benefits by enrolling in Aflac Always® to keep your coverage and lock in your current premium rate* if you ever change jobs, retire or if your employer stops sending payments on your behalf.
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